How It Works
Instead of each team member connecting their own calendar, you create a single dedicated email address (like[email protected] or [email protected]) and connect its calendar to BuildBetter. The bot will then join any meeting that email is invited to.
1
Create a Dedicated Email
Set up an email address in your organization specifically for BuildBetter recording (e.g.,
[email protected], [email protected], or [email protected])2
Connect the Calendar
Log in to BuildBetter with an admin account and connect the dedicated email’s calendar via Settings > Integrations > Calendar
3
Invite to Meetings
Team members invite the dedicated email address to any meetings they want recorded
4
Automatic Recording
BuildBetter joins any meeting on that calendar (subject to your recording rules)
Setup Instructions
1. Create Your Dedicated Email
Create an email address in your organization’s email system. Common naming conventions include:2. Connect to BuildBetter
1
Sign In as Admin
Log in to BuildBetter with an admin account for your workspace
2
Navigate to Calendar Settings
Go to Settings > Integrations > Calendar
3
Connect the Calendar
Click “Connect Google Calendar” or “Connect Microsoft Outlook” depending on your email provider
4
Authenticate
Sign in with the dedicated email account credentials and authorize BuildBetter
5
Configure Recording Rules
Set up any rules for which meetings should or shouldn’t be recorded
3. Team Usage
Once configured, team members simply invite the dedicated email address to any meeting they want recorded:- Create or open a calendar event
- Add the dedicated email (e.g.,
[email protected]) as an attendee - Save the event
- BuildBetter will automatically join and record the meeting
Privacy & Access Control
BuildBetter respects privacy even with shared calendar setups. Recordings are not automatically available to the admin who connected the calendar.
How Recording Access Works
When the bot records a meeting via the shared calendar:- Participant-based access: Recordings are made available to the actual meeting participants, not the calendar owner
- Standard privacy rules apply: The same privacy settings that apply to individual recordings still apply
- Rules are respected: Any bot recording rules you’ve configured will still be enforced
Meeting Participants
People who were actually on the call can access the recording based on your workspace privacy settings
Admin Visibility
The admin who connected the shared calendar does not automatically get access to all recordings
Admin Capabilities
The admin who connects the shared calendar has specific capabilities:What Admins Can Do
View Upcoming Calls
View Upcoming Calls
Admins can see all upcoming meetings on the shared calendar that BuildBetter will join
Manage Recording Settings
Manage Recording Settings
Turn recording on or off for specific meetings or recurring meeting series
Configure Rules
Configure Rules
Set up recording rules based on titles, descriptions, or attendees
Add Context
Add Context
Pre-add tags or labels to upcoming recordings
What Admins Cannot Do
- Access recordings from meetings they weren’t part of
- View transcripts or summaries from other people’s calls
- Override participant-based access controls
Limitations
| Feature | Individual Calendars | Shared Calendar |
|---|---|---|
| See upcoming calls | Each user sees their own | Only admin sees all |
| Toggle recording per call | Each user controls their own | Only admin can toggle |
| Privacy controls | Per-user settings | Centralized rules |
| Setup complexity | Each user connects | One-time admin setup |
Key Limitation: Upcoming Calls Visibility
With a shared calendar setup:- Individual users cannot see their upcoming calls in BuildBetter or toggle recording on/off for specific meetings
- Only the admin who connected the calendar can view and manage upcoming calls
- Users must communicate with the admin if they need to prevent a specific meeting from being recorded
Recording Rules
All standard bot recording rules apply to shared calendar setups:- Attendee-based rules: Skip meetings with specific participants or domains
- Title-based rules: Skip meetings containing certain keywords
- Description-based rules: Skip meetings based on description content
Best Practices
Communicate Clearly
Let your team know the recorder email address and how to use it
Set Up Rules
Configure recording rules to automatically skip sensitive meetings
Use Descriptive Names
Choose an email address that clearly indicates its purpose
Document the Process
Create internal documentation for your team on when to invite the recorder
When to Use This Approach
Shared calendar setup works well for:- Centralized administration: Organizations that want one admin to manage recording settings
- Selective recording: Teams that only want to record specific meetings rather than all calls
- Simplified onboarding: New team members don’t need to connect their own calendars
- Compliance requirements: Organizations that need central oversight of what gets recorded